Privacy Policy
1. General Provisions
This privacy policy describes how Vibe Development collects, uses, and protects the information you provide when using our website and services.
2. Information Collection
We collect information that you voluntarily provide through forms on the website, including:
- Name and contact information
- Email address
- Phone number
3. Information Usage
The collected information is used for:
- Processing your requests
- Providing information about our services
- Improving service quality
4. Information Protection
We take necessary measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.
5. Contact Us
If you have any questions regarding our privacy policy, please contact us:
- Email: vibedevelopment24@gmail.com
- WhatsApp: +62 877 0447 7744
6. Marketing Communications & Consent
Pt pma vibe development lab may process clients' personal data (including name and phone number) for the purpose of sending marketing and informational messages about products, services, promotions, and events via messaging platforms, including WhatsApp.
The first message sent to a client includes a request for informed consent to receive such communications. The client always has the right to give or refuse consent.
The Company undertakes to use personal data strictly within the scope of the given consent and in accordance with applicable personal data protection laws.
How to Unsubscribe
A client may withdraw consent and unsubscribe from messages at any time by:
- Sending the word "Unsubscribe" in the messenger
- Sending an email to vibedevelopment24@gmail.com with the subject line "Unsubscribe from mailing"
After receiving such a request, the Company will stop sending messages within a reasonable timeframe.
Data Security
Pt pma vibe development lab does not transfer personal data to third parties and applies appropriate technical and organizational security measures, including message encryption and restricted employee access.
7. Legal Bases for Processing (GDPR)
Where the GDPR applies, we process personal data on the following legal bases: your consent (Art. 6(1)(a)) for marketing communications and for analytics and marketing cookies; the performance of a contract or steps prior to entering into a contract (Art. 6(1)(b)) when you request information about a property or reserve a unit; our legitimate interests (Art. 6(1)(f)) in operating and securing our website; and compliance with legal obligations (Art. 6(1)(c)).
8. Cookies and Tracking
No analytics or marketing cookies are set before you give consent in our cookie banner. Google Tag Manager, Google Analytics 4, Google Ads and the Meta Pixel are loaded only after consent for the corresponding category, and Google Consent Mode v2 keeps all consent signals denied until then. You can change or withdraw your choice at any time via "Cookie settings" in the footer. Cookie Policy
9. Data Retention
Enquiry and lead data is kept for as long as needed to handle your request and for up to 3 years afterwards, unless you ask us to erase it earlier. Cookie consent records are stored for 6 months. Data required by accounting or tax law is kept for the statutory period.
10. International Transfers
We operate from Indonesia and use service providers that may process data outside the European Economic Area, including Google, Meta and our CRM and hosting providers. Such transfers rely on the EU-US Data Privacy Framework adequacy decision or on Standard Contractual Clauses, together with appropriate additional safeguards.
11. Your Rights
You have the right to access your personal data, to have it rectified or erased, to restrict or object to processing, to data portability, and to withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You may also lodge a complaint with your national data protection supervisory authority. To exercise these rights, contact us at vibedevelopment24@gmail.com; we respond within one month.