Question 1

How does the agent commission work?

Accepted Answer

Register as a partner, register your client in the partner back-office, and the commission is paid after the deal conditions in the partner agreement are met. Commission terms are agreed in writing before the deal.

Question 2

How do I check availability and reserve a unit for a client?

Accepted Answer

Live prices, unit statuses and availability are visible in the partner back-office. You can reserve a unit for your client there or via your Vibe manager; the unit is then held for the agreed reservation period.

Question 3

What sales materials do partners get?

Accepted Answer

Partners get presentations, floor plans, price lists, financial models, legal documents and marketing assets for client work, all kept up to date in the back-office.

Question 4

Can my client buy from abroad?

Accepted Answer

Yes. The whole process — selection, contracts, escrow payments and handover — can be completed remotely, and we support the client in their language.